The ideal candidate loves talking to people and proactively solving issues. You will be responsible for converting customers into passionate evangelists.
We’re on the lookout for a friendly, solution-focused Customer Service Assistant to support our event marketing campaigns. You’ll play a vital role in ensuring our customers have a fantastic experience, whether you’re answering questions, solving problems, or providing information. This role is perfect for someone who thrives in a fast-paced, customer-focused environment and loves being part of vibrant events.
What You’ll Be Doing:
- Engaging with customers – Assist attendees at events, answer inquiries, and create a welcoming atmosphere.
- Promoting products and services – Provide information about the brands we represent and their offerings.
- Resolving issues – Address customer concerns quickly and professionally to ensure satisfaction.
- Supporting events – Help set up, organize, and execute successful marketing events.
- Building relationships – Establish rapport with customers, ensuring a positive and lasting impression.
Who You Are:
- Personable and approachable – You love talking to people and making them feel valued.
- Customer-focused – You’re passionate about providing exceptional service and creating positive experiences.
- Adaptable and reliable – You can juggle multiple tasks in a fast-paced, event-driven environment.
- Team player – You thrive in collaborative settings and enjoy contributing to group success.
- Solution-oriented – You approach challenges with a can-do attitude and focus on resolving them efficiently.
Why You’ll Love It Here:
- Exciting work environment – Be part of fun, dynamic events across Denver.
- Hands-on experience – Gain valuable skills in customer service and event marketing.
- Competitive pay – Be rewarded for your hard work and dedication.
- Career growth opportunities – Show your potential and move up within our agency.
- Supportive team culture – Join a friendly, collaborative team that values your contributions.
Ready to bring your customer service skills to an exciting event marketing agency? Apply now to join our Denver team as a Customer Service Assistant and make an impact today!